130-day money-back guarantee
Cinch Audio Recorder includes a 30-day refund window. We may first help troubleshoot activation, download, or product issues when that can solve the problem quickly.
2How to request a refund
- Contact support within 30 days of purchase.
- Include your order number, purchase email, product name, and a short reason for the request.
- If the issue is technical, include your operating system and any error message.
- Approved refunds are processed through the original payment provider when possible.
3Situations that may not qualify
- Requests submitted after the stated refund window.
- Purchases where the license has been abused, shared, or used outside the license terms.
- Problems caused by unsupported systems or third-party restrictions that were disclosed before purchase.
- Chargebacks opened before giving support a reasonable chance to help.